Terms of Service
1. Introduction
MindfulStrategy, operating under mindfulstrategy.top, provides mindful strategy programs for directors and executives. These terms are effective 2026 and apply to all users.
2. Scope of Services
These Terms cover three categories of offerings: professional service programs, information products, and goods.
3. Professional Service Programs
Our signature service programs are live or virtual sessions tailored for leaders. Enrollment confirmation is required before service commencement.
4. Information Products
Digital materials such as e-workbooks and video courses are delivered electronically upon purchase.
5. Goods
Physical items, including printed materials and event kits, are shipped to your address on file.
6. Refund Policy
6.1 Service Programs
Clients may request a full refund up to 14 days before the program start date. Refunds are issued to the original payment source within 15 business days of approval. Alternatively, participants may transfer their enrollment to a future program date at no extra cost.
6.2 Information Products
We offer a 14-day review period for information products. If you have not downloaded or streamed the material, you may request a full refund. Requests made after download or streaming are not eligible due to immediate access.
6.3 Goods
Physical goods may be returned within 30 days of delivery. Items must be in original condition. Return shipping costs are the responsibility of the customer unless the item is defective. Refunds are processed within 15 business days after receipt of returned goods.
6.4 No-Refund Scenarios
Custom retreats or limited-seat workshops are non-refundable due to reservation commitments. We make this clear at registration and provide this policy to ensure seat security and quality of service.
7. Modifications to Services
MindfulStrategy reserves the right to modify program schedules or materials. Notice of any changes will be provided by email before they take effect.
8. Contact Information
CN Tower
290 Bremner Blvd
Toronto, ON M5V 3L9
Canada
Phone: +14164153426
Business ID: 025544664
For inquiries, please use our contact form.